Privacy Policy

This Privacy Policy describes how Salvatore380 ("we", "us", or "our") collects, uses, and shares information about you when you visit our website and purchase our PC optimization services. By using our website or services, you agree to the practices described in this policy.

1. Data Controller

The data controller responsible for your personal data is:

Salvatore380 PC Optimization
Discord: Salvatore380
Contact: Discord Server

2. What Data We Collect

We collect the following categories of personal data:

• Payment information - When you purchase a service, payment is processed by Stripe. We do not store or have access to your credit card number or banking details. Stripe's privacy policy applies to payment processing.
• Contact and communication data - If you contact us via Discord, we may retain your Discord username and the content of your messages in order to provide support.
• Technical session data - During a remote optimization session conducted via TeamViewer or AnyDesk, we access your PC's system settings and configuration files strictly for the purpose of performing the agreed optimization. No personal files, documents, passwords, or private data are accessed.
• Website usage data - Standard web server logs may be collected automatically, including your IP address, browser type, pages visited, and timestamps. This data is used for security and analytics purposes only.

3. How We Use Your Data

We use the data we collect for the following purposes:

• To deliver the PC optimization service you have purchased
• To process payments securely via Stripe
• To respond to your support requests via Discord
• To improve our website and the quality of our services
• To comply with legal obligations

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the following legal bases:

• Contract performance - processing is necessary to deliver the service you purchased
• Legitimate interests - for security, fraud prevention, and improving our services
• Legal obligation - where required by applicable law

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We share data only with the following trusted third-party services, strictly to operate our business:

• Stripe - payment processing. Stripe Privacy Policy
• Discord - customer support and communication. Discord Privacy Policy
• TeamViewer / AnyDesk - remote access tools used during sessions. These tools provide end-to-end encrypted connections and you retain full control at all times.
• Google Fonts - used to load fonts on this website. Google may log your IP address.

6. Remote Access and Data Security

During optimization sessions, we connect to your PC via industry-standard remote tools (TeamViewer or AnyDesk). These connections are:

• Fully encrypted end-to-end
• Visible to you in real time - you see every action taken on your screen
• Terminable by you instantly at any point
• Strictly limited to system settings, drivers, and performance configuration files

We do not access, copy, or transmit any personal files, documents, passwords, browser history, or private data. No session recordings are stored by us.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Payment records are retained as required by applicable tax and accounting laws (typically 5-7 years)
• Discord communications are retained until you request deletion
• Website usage logs are retained for up to 90 days

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access - request a copy of the data we hold about you
• Right to rectification - request correction of inaccurate data
• Right to erasure - request deletion of your personal data ("right to be forgotten")
• Right to restriction - request that we limit processing of your data
• Right to data portability - receive your data in a structured, machine-readable format
• Right to object - object to processing based on legitimate interests
• Right to lodge a complaint - with your local data protection authority

To exercise any of these rights, contact us via Discord (Salvatore380) and we will respond within 30 days.

9. Cookies and Tracking

Our website does not use first-party cookies for tracking or advertising. However, third-party services embedded in this website (such as Google Fonts and Stripe) may set their own cookies subject to their respective privacy policies. We do not use Google Analytics or any advertising trackers.

10. International Data Transfers

Your data may be processed in countries outside your own, including the United States, where Stripe and Discord operate. These transfers are subject to appropriate safeguards including Standard Contractual Clauses where required by law.

11. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

13. Contact

For any privacy-related questions or to exercise your rights, contact us via Discord:

Discord - Salvatore380

Contact via Discord